Refund policy

30-day returns

You have 30 days after receiving your order to request a return.

To be eligible, your item must be unworn or unused, with tags attached, in its original packaging and accompanied by proof of purchase.

To request a return, email support@blessersworld.com before sending anything back. If your return is approved, we will provide the return address and instructions. Items returned without prior approval may not be accepted.

Change-of-mind returns

For approved change-of-mind returns, the customer is responsible for return shipping costs. Original shipping charges are not refundable. Items clearly marked as final sale cannot be returned for change of mind.

Damaged, faulty or incorrect items

Please inspect your order when it arrives and contact support@blessersworld.com as soon as possible if an item is damaged, faulty or incorrect. We will assess the issue and provide an appropriate remedy. Your rights under the Australian Consumer Law are not limited by this policy, including for sale items.

Exceptions

Gift cards and personalised or custom-made items cannot be returned for change of mind. Contact us if you are unsure whether your item is eligible.

Exchanges

The quickest way to exchange an item is to request a return and place a new order once the return is approved.

European Union 14-day cooling-off period

If an order is shipped to the European Union, you may cancel or return it within 14 days without giving a reason, subject to applicable law. The item must be unworn or unused, with tags attached, in its original packaging and accompanied by proof of purchase.

Refunds

We will notify you after receiving and inspecting your return. Approved refunds are issued to the original payment method within 10 business days. Your bank or card provider may take additional time to process the refund. If more than 15 business days have passed since approval, contact support@blessersworld.com.